Refund policy

At Magic Tallow, we're committed to your satisfaction and the quality of our products. However, due to the nature of beauty and personal care items, we have a specific return policy to ensure the health and safety of all our customers.

Why We Can't Accept Returns of Used Beauty Products

For hygiene reasons, we cannot accept returns that have been opened, used, or tampered with. This policy is in place to protect all our customers from potential contamination and ensure that every product you receive from us is fresh and safe to use.

Our Commitment to Your Satisfaction

While we can't accept returns, we stand behind the quality of our items and want you to be completely satisfied with your purchase. If you experience any issues with a product you've bought from us, please don't hesitate to reach out. We will work with you to make things right. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.